In a talent-short market, fragmented employment terms and high personnel costs became a strategic risk.
A rapidly expanding healthcare provider, with ambitions to become the industry’s most attractive employer, faced structural and financial pressure following an acquisition. The acquired entity operated under a collective agreement, while the existing business had individualized employment terms.
High personnel costs, fragmented conditions, and limited executive visibility into viable options created both financial strain and strategic uncertainty—at a time when talent shortages made a strong Employer Value Proposition (EVP) business-critical.
What we did
We created clarity in a complex decision landscape by structuring realistic scenarios for harmonizing employment terms across the organization—including the acquired company.
The work combined financial rigor with people insight. We conducted detailed cost simulations and qualitative impact assessments to enable fact-based executive decisions. In parallel, we gathered employee perspectives through deep interviews and surveys to understand preferences, expectations, and retention drivers.
The approach included:
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Scenario modeling to visualize strategic options and trade-offs
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Comprehensive cost analyses to quantify financial implications
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Qualitative evaluation of cultural and operational impact
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Employee interviews and surveys to identify needs and motivators
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Integration of internal data, market benchmarks, and competitor analysis
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Development of an updated, competitive EVP aligned with business realities
Results - Business Value
The company gained a clear, data-driven foundation for decision-making in a highly sensitive area.
The outcome included:
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A strengthened EVP positioning the company as a leading employer in a talent-constrained market
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A proposal for harmonized employment terms balancing financial sustainability and employee attractiveness
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A structured plan for communication, union dialogue, and phased implementation
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A unified and confident leadership team aligned around a clear strategic direction
Outcome - Business Impact
The organization moved from reactive cost pressure and structural complexity to proactive workforce strategy.
By aligning employment terms, cost structure, and employer positioning, the company strengthened profitability while reinforcing its ambition to be the industry’s most attractive employer—creating a sustainable foundation for continued growth.
